Unit 13 — Professional Relationships

Accounting departments are a key point of contact for both a company's customers and suppliers. This unit examines how to make the best of these relationships.

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Vocabulary Builder Activity

Students will learn the following key terms and phrases:

Arrears Authorization Breach Creditor Debtor Discrepancy Dispute Exceed External Incentives Internal Outstanding Oversight Refer Remit Supplier Term Timely Vital Withhold
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Reading Activity: Professional Relationships

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Relationships are important in every aspect of your life, and this is equally true for those working in the accounting profession. The accounting department is a key point of contact for both a company's customers and suppliers and as such the staff employed in the department must know how to deal with people in a variety of situations. In this article we will examine how these staff should behave…
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Multiple Choice Activity

Students will be able to select the best match between unit terms and their definitions.

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Listening Comprehension Activity

Students will be able to listen to short audio clips in English and then spell them correctly.

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Speaking Practice Activity

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The company withheld payment as they were not satisfied with the quality of the goods delivered.
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The accounting department is vital to the success of a company.
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All reports must be filed in a timely manner.
... and more sentences to practice.
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Writing Practice Activity

Improve your formal and informal writing skills with guided essay questions and professional correction.

  • Which do you think are more important to a company's success - internal relationships or external relationships? Why?
  • Which other external relationships are important for an accounts department?
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